CHAZHATZ, LLC is a computer integrated systems design practice working from its Newcastle systems workshop at 190 W 100 S, Newcastle - 84756-7702, United States (US). We build the quiet machinery behind loud rooms: coin-op cabinets that accept a card, playlists that follow the sun through the window, kiosks that settle a bill while a queue is still forming. Every engagement begins with a survey of the room as it truly behaves on a Friday night, not as the drawings claim it behaves on a Tuesday morning.
We work for independent operators, family owned arcades, hotel lounges, pizza parlours, barber shops with a jukebox in the corner and retail floors that want an honest self-service counter. Our discipline sits inside the wider world of professional, scientific and technical services, and we take that framing seriously: measurements before opinions, documentation before deployment, and a written handover before we leave the building.
Read the full service register and process overview →Six services, cut to different widths and pulled to different depths in the crate. They are listed here in the order we usually meet them, but every room gets its own sequence. A cabinet that arrives before its payment rail is a cabinet that sits in the store room for three weeks, and we would rather not be the reason your floor plan slips.
We bring older electromechanical cabinets onto a modern controller without losing the feel of the original coin mech. Credits, audits and fault logs leave the machine as structured data, so an operator can see a dead lamp at eleven in the morning instead of hearing about it at closing. Read more on the services page.
Background music becomes a scheduled, licensed and observable system rather than a phone plugged into an amplifier. We map zones to the floor plan, set quiet hours, and make sure the morning shift and the night shift never fight over the same volume knob. See the playlist and media work we describe in detail.
A kiosk is a small building inside your building, and it needs its own power, its own network drop and its own recovery plan. We specify the enclosure, the reader, the receipt path and the refund flow, then test all four together under a simulated queue. The venue payment kiosk programme covers retail counters as well as hospitality stands.
Scene control is a scheduling problem dressed as a lighting problem. We build the cues, name them after real moments in the shift, and hand the staff a panel with four buttons rather than a touchscreen with four hundred. Our lighting scene controllers keep the arch lamps warm and the under-shelf glow honest.
Refits begin with a drawing of the cabinet as built, not as sold. We measure the void, the harness, the door swing and the heat path, then design a plate that carries the new electronics without drilling through a serial plate. The cabinet refit engineering work is documented panel by panel.
After handover we stay reachable, because a system that nobody can explain at two in the morning is not finished. Support covers remote diagnostics, spare parts guidance, seasonal check visits and a plain language runbook kept behind the counter. Read the venue systems support terms before you sign anything.
Each of the six services can be bought alone, but most rooms end up with three of them talking to one another. The coin-op controller knows when the kiosk closes a bill, the playlist system ducks when the kiosk announcement plays, and the lighting scene follows the playlist schedule. That is the integration the name of this practice refers to, and it is the reason we insist on one shared network diagram for every venue we touch.
CHAZHATZ, LLC opens its winter venue calendar this month, and survey slots are held for operators who want refits finished before the holiday trade begins.
Most venue technology fails for boring reasons. A switch is hidden behind a wine crate. A time clock drifts because nobody set a time source. A contractor runs a network cable beside a dimmer feed and every payment terminal in the building starts dropping packets at the busiest hour. Our work starts where those failures start: in the physical room, at the wall, at the conduit, at the point where the electrician and the network installer last spoke to each other.
We survey the venue with a notebook, a small meter and a laptop, and we write down what is actually plugged in. Then we build a systems map that names every device, its power source, its data path and its owner. That map is the most valuable document we produce, because it survives personnel changes and because it lets a new technician understand the room in ten minutes rather than ten phone calls.
The coin-op work is where our practice began. Cabinets built in the nineteen eighties still earn money in corners of Newcastle, and their logic boards are often one failed capacitor away from the scrap heap. Instead of gutting them, we install a current sensing controller that sits between the original harness and the coin mech, reads credits and door states, and publishes them over a wired link. The cabinet keeps its sound, its weight and its character, and the operator gains an audit trail. Every integration links back to the service register where we describe the acceptance tests.
Playlist and media systems look trivial until a room has four zones, a licence that forbids certain tracks before noon and a manager who wants the last hour to feel different from the first. We model the day as a set of segments, each with its own level, its own licence lane and its own failover source. The system logs every change, so a dispute about who turned the music off during service is settled by a timestamp rather than a memory.
Venue payment kiosks are judged in the first ninety seconds of a rush. We design for that moment: one screen, one reader, one receipt path, one obvious way to ask for help. Behind the glass, the kiosk runs a locked down image, watches its own peripherals and reports a degraded reader before the customer does. Our retail clients often pair a kiosk with a simple pickup shelf, and the integration between the two is part of the venue payment kiosk scope.
Lighting scene controllers are wired to the same schedule that drives the playlist, so the arch lamps warm as the first track of the evening starts. Cabinet refit engineering keeps that promise physical: new plates, new harnesses, new labelling, all documented. Then venue systems support carries the room through its first winter, with remote diagnostics and a printed runbook behind the counter. Operators who want all three can book a single survey and receive a single systems map, which is usually cheaper than three separate visits.
We are a small practice by choice. The person who surveys your room is the person who writes the drawing and the person you call when something hums at the wrong pitch. That continuity is the product, and it is what we ask you to judge us on.
Our workshop sits at 190 W 100 S, Newcastle - 84756-7702, United States (US). Visitors are welcome by appointment, and the bench is usually busy with a cabinet, a kiosk plate or a rack of test harnesses. Call +16814533808 or write to clients@chazhatz.lol to arrange a survey.