Bring us the room, not the brochure
Tell us what the venue does on its busiest night, what keeps failing, and what you would like it to feel like when it works. A short, honest description is worth more than a floor plan, though we will take the floor plan as well. Every enquiry is read by the same people who survey and build the systems.
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Three questions we are asked most
Do you travel outside Newcastle?
Yes. Surveys within the region are usually scheduled within two weeks. Work further away is quoted with travel and overnight costs stated separately, and a remote pre survey call is arranged first so that the site visit is used well.
Can you work around our opening hours?
Almost all on site work is planned around your service, not against it. Cabinet refits are usually done in the workshop, and kiosk or lighting commissioning is scheduled in the quiet window before opening or after close, with the room left usable at the end of each shift.
What happens after handover?
You receive the systems map, the acceptance test record and a printed runbook. A named contact answers questions for the first ninety days, and an optional support season adds remote diagnostics, seasonal visits and a spare parts allowance. The full terms are set out in the Terms of Service page.